I normally ship to Canada and the continental USA at this time.  

Should you be ordering from outside North America – Not a problem, contact me and we can sort shipping possibilities that will work for you. Contact me via the contact page on the website

I ship Monday to Friday via Canada Post within 2-3 days of your order being placed. I will supply tracking number(s) at time of shipment and keep an eye on shipped parcels at our end. Customers from the United States will pay no tax at time of purchase but will be responsible for their own State and Federal taxes and duties at the time of delivery. I’am unable to track parcels once they have crossed the border so ask our customers to do so from their end.

Delays in shipping: Notice will be put the website if we are away. Also if the Heart you choose is out on display, may take a day of two of me to retrieve it.

Should there be any damage during shipping. Please let me know within 2 days of receipt of your order. I will try to assist you to resolve the issue.  Email me via: the contact page on the website.

Robert is the sole owner of the information collected on this site. He only has access to and/or collects information that you voluntarily give him via email or other direct contact from you.  He will not give, sell or rent this information to anyone.  The information will be used to respond to you and you alone, regarding the reason you contacted him.  Robert will not share your information with any outside third party, other than as necessary to fulfill your request, e.g. to fulfill an order.  Unless you ask Robert not to, he may contact you in the future to tell you about new products, or changes to this privacy policy.

The Hearts I craft have been gifted for a long list of life’s significant moments: Birthdays, Weddings, Retirement, Anniversary, Valentine’s Day,  Graduation, House Warming, Engagement, Mother’s Day, Father’s Day, Birth of a Child or Grand Child.

Give the gift of love, friendship, commemoration or healing.

Fine artwork and fine woodwork should never be exhibited in a location where it would be subjected to extended periods of intense direct sunlight. A location with indirect sunlight works best.

My hearts are finished with one of the most eco-friendly finishes on the market; therefore, just a light dusting on occasion is all that is required.

Some of the hearts I make will not balance or sit level (vertically) on the wall once hung. This may be due to the shape of the heart or that some heart’s have voids in them that won’t allow them to balance.
To correct this issue: Get a straight pin, pencil, and hammer. Hang the heart at your chosen location. Using a finger push the tip of the heart until it sits vertically (the way you would like to view it). With the pencil place a small, light pencil mark on the wall near the tip of the heart. Remove the heart from the wall and with the hammer, tap the straight pin in to the wall where the light pencil mark was made. The straight pin should only project out of the wall approx. a ½ inch. Rehang the heart and pin will hold the heart vertically straight. The pin head will disappear visually as you and guests will have a tendency to focus on the art piece.

Since I have been a cabinet maker, I have set a Canadian Penny & punched my initials into every artistic piece I have made. That is a lot of pennies over 40 years. The year the penny was minted would coincide with the year the artistic piece was made. Since pennies are not minted anymore, I still install a Canadian penny which proudly notes the item is Canadian made.

Due to the handmade nature of my product, I cannot offer returns on my products.

If your Heart is damaged en route to you, please refer to the shipping information for coverage available to you. Additional coverage is available upon request.